Store Policies


Shipping

 

We have received many compliments on our shipping methods. We will wrap your book in paper, affix your book to a sheet of corrugated cardboard (or for thicker books we will enclosed your book in a "sandwich" of corrugated cardboard), and place your book in a water-resistant Tyvek envelope made from post-consumer recycled plastic.

 

We ship anywhere. We use the United States Postal Service. Our shipping fees are based directly on their cost to us.

 

Media Mail starts at $3.50 within the US. Total shipping for your order will be calculated based on size, weight and destination of your order. We always combine shipping and we will reduce your shipping fee whenever we can. We do not gouge on shipping. (Click here to see our shipping fees.)


Green Business

 

Alan's Used Books is a GREEN business. We strive to be as environmentally friendly as possible. We recycle all empty cans, old newspapers, plastic bags and bottles and every other bit of recyclable waste we generate. We re-use most of our corrugated scrap and recycle the rest. Our shipping envelopes are made from recycled fibers. We have instituted other energy-saving and water-saving procedures. Our vehicle is old but it gets 22 miles per gallon. And, last but not least, we find loving new homes for old used books.


Ordering

 

Online ordering: Place items in cart and enter your information. 

 

Phone orders: You can order by phone during regular business hours Mon-Fri 10am-8pm, US Eastern (New York) time. Please, if you plan to phone us, jot down the Seller ID number for each item. Phone number is at bottom of page or click on menu to contact us.


Payments

 

Secure payments: We accept Visa, MasterCard, American Express, and Discover via our secure website; or personal checks, business checks, or money orders by mail, provided they are drawn in US funds. Checks should be made payable to
Alan's Used Books. We do not store your payment information and once we complete your order it is wiped from the system.


Gift Wrapping

 

As you check out you will have the option to request gift wrapping. We will use plain or plaid paper in festive colors. No extra fee for gift wrapping.


Refunds

 

We seldom have unhappy customers but when we do we handle refunds promptly. Please contact us by phone or email. 100% satisfaction.